Why study the Graduate Certificate in Health Services Management with UTS Online?
Top 100 University globally1
Australia’s leading young university2
Top 10 in Australia for graduate employability3
5-star rated for student retention4
1QS World University Rankings, 2027 2Times Higher Education Young University Rankings, 2026 3Times Higher Education Graduate Employability Rankings, 2026. 4Good Universities Guide, 2026
See the system behind the service
Health services are shaped by more than the care delivered at the frontline. Workforce pressures, funding, policy, data, organisational structures and expectations around quality and safety all influence how services operate. Understanding how those pieces connect can help you make better decisions and contribute more effectively to how care is delivered.
The UTS Online Graduate Certificate in Health Services Management builds practical capability across healthcare systems, health data, organisational management and quality and safety. Designed for working professionals, the four-subject course helps you strengthen your understanding of how services operate and provides a pathway into the Master of Health Services Management when you’re ready to go further.
Who is this course for?
The UTS Online Graduate Certificate in Health Services Management is designed for professionals who want to better understand how health and social care services operate and build practical management capability.
Whether you already work in clinical care, health administration or another health and social care setting, the course can help you contribute more confidently to service decisions, organisational priorities and improvement initiatives.
This course may suit professionals looking to:
- Build practical health services management capability
- Better understand how healthcare systems and organisations operate
- Use health data and evidence to support better decisions
- Strengthen capability across quality, safety and service improvement
- Create a pathway into the Master of Health Services Management
See entry requirements under course information for more eligibility information.
What you will study
The UTS Online Graduate Certificate in Health Services Management comprises four online subjects totalling 24 credit points, building practical capability across healthcare systems, health data, organisational management and quality and safety.
Complete all four subjects:
- Foundations of Healthcare Systems (6CP)
- Using Health Care Data for Decision Making (6CP)
- Organisational Management in Health Care (6CP)
- Improving Safety and Quality in Healthcare (6CP)
CP = credit points. Subject descriptions and learning outcomes are available via the subject links on this page. Subject availability, sequencing and course structures are subject to change.
Flexible course options
Whether you’re ready to take the next step or prefer to start with a shorter qualification, begin with the Graduate Certificate in Health Services Management and continue into the Master of Health Services Management when you’re ready.
Learning outcomes
The UTS Online Graduate Certificate in Health Services Management helps you understand how health and social care services operate, use evidence to inform decisions and contribute to safer, more effective care.
Develop a strong foundation in health services management
Build your understanding of how health and social care services are organised, managed and improved. Develop the confidence to navigate a changing sector and prepare for greater responsibility or further postgraduate study.
Apply evidence to contemporary health service challenges
Develop an evidence-informed approach to management and decision-making. Learn to critically examine information, question assumptions and apply relevant knowledge to challenges in your own professional setting.
Communicate and work effectively with others
Strengthen your ability to communicate with colleagues from different professional backgrounds and contribute constructively in multidisciplinary health and social care environments.
Practise ethical, inclusive and socially responsible management
Practise socially responsible and ethical decision-making in health and social care. Deepen your understanding of Indigenous contexts in health services management and learn how to foster inclusive work environments that promote equity and diversity. Lead initiatives that drive positive change and improve outcomes for diverse communities, including Indigenous Australians.
Career outcomes
The UTS Online Graduate Certificate in Health Services Management builds capability relevant across health service coordination, operations, programs, projects and quality improvement.
Depending on your professional background and experience, graduates may explore opportunities such as:
- Health Services Coordinator
- Care Services Coordinator
- Health Program Officer
- Clinical Operations Supervisor
- Health Project Manager
Course information
Currently, this course is only accepting applications from Australian citizens or permanent residents.
Applicants must have one of the following:
- Completed Australian bachelor's degree or higher qualification, or overseas equivalent, in Health
OR
- Completed Australian bachelor’s degree or higher qualification, or overseas equivalent AND a minimum of at least 1 year full-time (1800+ hours), or equivalent part-time, relevant professional work experience* in the health and social care sectors.
OR
- A minimum of 1 year full-time (1800+ hours), or equivalent part-time, professional work experience in health and social care sectors AND a general capacity to undertake tertiary education, demonstrated by successful completion of previous academic or professional qualifications
*Professional work experience excludes internships undertaken as part of previous academic study or professional qualifications
Supporting documentation to be submitted with the application
For applicants who need to demonstrate professional work experience:
- Curriculum Vitae AND Statement of service in one of the following formats:
- A 'Statement of Service' provided by the employer
- A completed 'UTS statement of service’ signed by the employer
- A statutory declaration confirming professional work experience (Australian residents only)
Eligibility for admission does not guarantee an offer of a place.
Want to check your eligibility?
Not only do we have the right tools and support teams to help you – we have people who care about your success.
$92,000
Average salary
Graduates of the Graduate Certificate in Health Services Management can expect an average annual salary of $92,000, based on roles such as Health Services Coordinator, Quality and Compliance Officer, Clinical Operations Supervisor and Team Leader (Health Services).
(Talent.com)
2,200 + Job increase over the year
Employment for Health and Welfare Services Managers in Australia is projected to grow, with an increase of 2,200 jobs over the past year, bringing the total employment to 40,700.
(Jobs and Skills Australia)
16.7%
Projected employment growth by 2033
The healthcare and social assistance sector is expected to experience significant growth, with its share of total employment projected to increase from 15.2% in 2023 to 16.7% in 2033, indicating robust opportunities for health services managers.
(Jobs and Skills Australia)
Upcoming intakes
UTS Online courses have 6 intakes per year. The diagram below shows all upcoming intakes. Our next intake is highlighted below.
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Jan
2027 -
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2027
Meet our Course Director
"Too often, health professionals step into management roles with little formal preparation, expected to learn leadership on the job while navigating increasingly complex systems. Our Health Services Management courses are designed to change that. We empower future health leaders with the skills to understand both the health system and the people within it—so they can lead with confidence, improve services and create workplaces where staff and patients can thrive."
Dr Sarah Wise
Course Director, Health Services Management
Dr Sarah Wise is an applied health services researcher and Course Director for Health Services Management at UTS, with more than 20 years of experience across Australia and the United Kingdom. Her expertise spans health services management, workforce planning, leadership and organisational performance. Through her research and teaching, she focuses on how evidence-based management, innovation and effective leadership can improve healthcare delivery and organisational outcomes.
Download a course guide
Download a course guide to explore detailed subject descriptions, entry requirements, pathway options and fee information.
Frequently asked questions
A Graduate Certificate in Health Services Management is a postgraduate qualification focused on building foundational management capability for health and social care settings.
The UTS Online Graduate Certificate in Health Services Management develops capability across healthcare systems, health data for decision-making, organisational management, and safety and quality.
The UTS Online Graduate Certificate in Health Services Management is designed for health and social care professionals who want to build practical management capability, prepare for greater responsibility or create a pathway to further postgraduate study.
It can suit clinicians moving towards management, health and social care administrators and coordinators, policy and public health professionals, and people with relevant sector experience who want to strengthen their management and decision-making capability.
No. You do not need to be a clinician to study the course.
The Graduate Certificate is designed for professionals across health and social care, including people working in administration, coordination, policy, public health and related roles. You must still meet the current academic or professional entry requirements.
Not necessarily. A bachelor’s degree is one entry pathway, but it is not the only option.
Current entry requirements allow applicants to be considered with a bachelor’s degree or higher qualification in Health; a bachelor’s degree or higher qualification in another field plus at least one year of relevant professional experience in health and social care; or at least one year of relevant professional experience in health and social care together with demonstrated capacity to undertake tertiary study through previous academic or professional qualifications.
Eligibility for admission does not guarantee an offer of a place.
You’ll build a foundation across healthcare systems, health data for decision-making, organisational management, and safety and quality.
The course is designed to strengthen how you understand health and social care services, interpret information, contribute to evidence-informed decisions and support service improvement.
The course develops management capability through four areas that are central to health and social care practice: understanding how services and systems operate, using data to support decisions, managing within organisations, and improving safety and quality.
You’ll also strengthen communication, ethical decision-making, problem-solving and your ability to contribute constructively in multidisciplinary environments.
The UTS Online Graduate Certificate in Health Services Management comprises four core subjects totalling 24 credit points:
• Foundations of Healthcare Systems
• Using Health Care Data for Decision Making
• Organisational Management in Health Care
• Improving Safety and Quality in Healthcare
Together, these subjects build a foundation across health systems, data-informed decision-making, organisational management and service improvement.
The UTS Online Graduate Certificate in Health Services Management can be completed in a minimum of eight months.
The course comprises four online subjects totalling 24 credit points.
Yes. The course is designed for professionals who want to complete postgraduate study alongside existing work and personal commitments.
You’ll study online through structured weekly learning and work with practical activities and case studies that connect your studies with contemporary health and social care challenges.
How you balance work, study and personal commitments will depend on your individual circumstances, so it is important to plan for the weekly study requirements of each subject.
Yes. The UTS Online Graduate Certificate in Health Services Management provides a pathway into the Master of Health Services Management.
The Graduate Certificate comprises four subjects totalling 24 credit points. If you successfully complete it and receive full credit towards the 12-subject master’s degree, you will have eight additional subjects remaining, subject to current UTS credit rules.
The Graduate Certificate in Health Services Management is a four-subject postgraduate qualification that builds foundational capability across health systems, data-informed decision-making, organisational management, and safety and quality.
The Master of Health Services Management is a 12-subject degree that develops broader and deeper management capability and allows you to specialise through majors such as Quality and Safety, Digital Health and Analytics, Leadership, Business Administration, Decision Making for Health Leaders or Flexible.
The Graduate Certificate can be completed as a standalone qualification or used as a pathway into the master’s.
You may be eligible to apply for Recognition of Prior Learning, or RPL, if your previous study or professional experience meets the relevant UTS course requirements.
UTS assesses RPL after an offer of enrolment has been accepted. The amount of credit available depends on your individual circumstances and the evidence provided.
The Graduate Certificate in Health Services Management can support progression into health administration, coordination, operations, projects, quality and service-management responsibilities.
Career directions identified by UTS Online include:
• Team Leader
• Nurse Unit Manager
• Clinical Operations Supervisor
• Care Services Coordinator
• Health Program Officer
Career outcomes will depend on your previous experience, professional background and the requirements of individual employers.
Yes. The management capability developed through the course can also be applied in roles that are not primarily focused on leading people.
Depending on your experience, this can include project coordination, program management, health service operations, quality and improvement, and other roles that require an understanding of health systems, data and organisational processes.
For more information, explore the key health services management skills developed across the core subjects and the career areas they can support.
Whether the course is worthwhile depends on your professional experience, career goals and the management capability you want to build.
For health and social care professionals who want a shorter postgraduate qualification, it can provide a focused way to strengthen capability across health systems, data, organisational management, safety and quality without initially committing to a full master’s degree.
It can also provide a pathway into the UTS Online Master of Health Services Management if you decide to continue your postgraduate study.
The current indicative tuition fee for the UTS Online Graduate Certificate in Health Services Management is $15,384 in total, with an indicative fee of $3,846 per subject.
Fees are indicative and subject to change. Your total course fee may vary depending on your study plan, Recognition of Prior Learning and the fees applicable at the time of enrolment, so refer to the UTS Online fees page for the latest information.
Yes. FEE-HELP is available to eligible students studying the UTS Online Graduate Certificate in Health Services Management.
FEE-HELP is an Australian Government loan scheme that can help eligible full-fee-paying students cover some or all of their tuition fees.
Eligibility requirements apply, so check the current FEE-HELP information before enrolling.
UTS Online offers six intakes per year, giving you multiple opportunities to commence the Graduate Certificate in Health Services Management.
Intake dates can change from year to year, so refer to the course page for the next available intake and current application dates.
For a standard six-credit-point UTS Online subject, you should typically allow around 15–20 hours per week for study.
This can include working through weekly learning materials, completing readings and activities, participating in online discussions and preparing assessments. Your actual study time may vary depending on the subject, your previous experience and assessment deadlines.
UTS Online students generally study one subject at a time, helping you focus your study around your professional and personal commitments.
For more information, read our guide to study resources with an example study schedule.
Assessment in the UTS Online Graduate Certificate in Health Services Management varies by subject and is designed to reflect practical, real-world health services management challenges.
Depending on the subject, assessments may include written assignments, case analyses, presentations, online quizzes, proposals, service-improvement activities, oral assessments and professional or workplace-based tasks. Current course information states that there are no exams or group assignments required to graduate.
Refer to the individual subject information in the UTS Handbook for current assessment details.
The UTS Online Graduate Certificate in Health Services Management is delivered online through Canvas, with students studying one subject at a time through structured weekly modules. You’ll engage with practical activities, multimedia learning, peer discussions and assessments designed to connect your studies with real-world health services management and healthcare leadership challenges.
Throughout the course, you’ll also have access to support including:
• A dedicated Student Success Advisor
• Academic and assignment support
• UTS Career Hub resources and networking opportunities
• Peer learning and presentation support
• Confidential health and wellbeing services
Here’s a video example showcasing key features of our online learning platform, including tools designed to enhance your study experience.
Or read our tips for balancing postgraduate study with work and life: https://studyonline.uts.edu.au/blog/balancing-postgraduate-study-and-life-commitments-practical-tips-success