Why study the Graduate Certificate in Health Services Management with UTS Online?

Top 100 University Globally1

#11 Highest performing university in the world under 502

Australia's #1 Performing Young University1

5 stars for excellence across 8 categories3

1QS World University Rankings, 2025. 2THE Young University Rankings, 2024. 3QS Stars Rating 2021-2024

Gain the foundations to lead better care for all

Australia’s health and social care system is under immense pressure, with healthcare expenditure projected to rise from 19% of total government spending in 2021 to 26% by 20601. The number of Australians aged 65 and over is expected to nearly double by 2061, comprising 23% of the population2. This demographic shift, coupled with increasing demand for aged care, is driving an urgent need for skilled health services managers who can lead through these complexities and ensure that our health and social care systems remain effective, equitable and resilient3.

You’ll develop a deep understanding of health services management, empowering your growth and future success as you transform health and social care with practical expertise. By enhancing your communication and collaboration skills and championing ethical and inclusive practices, you’ll be ready to navigate complex systems and apply industry best practices to real-world challenges. 

Upon completion, you’ll be prepared for further specialised study in the Master of Health Services Management, with the option to pursue majors that align with your career goals or build your own Master’s course with our 'flex' option to design your own study path.

1Australian Government, Productivity Commission. 2The Royal Australian College of General Practitioners. 3Australian Government, GEN Aged Care Data

Image
Portrait of smiling female doctor wearing scrubs standing in hospital corridor holding clipboard.
Image
A cheerful male nurse in blue scrubs sitting at a hospital workstation, holding a pen and clipboard.

Who is this course for?

The Graduate Certificate in Health Services Management is designed for professionals who want to develop the skills to manage and lead within the healthcare sector. Whether you're looking to step into a leadership role, improve healthcare service delivery or gain expertise in health management, this course provides the knowledge and practical skills to navigate the complexities of modern healthcare systems.

This course is suited to:

  • Healthcare professionals looking to transition into management or leadership roles.
  • Health administrators and coordinators wanting to improve service efficiency and patient outcomes.
  • Clinicians and nursing professionals seeking to expand their expertise in healthcare management.
  • Policy and public health professionals aiming to influence healthcare strategy and decision-making.
  • Professionals from non-health backgrounds who want to develop management skills for the healthcare sector.

See entry requirements under course information for more eligibility information.

What you will study

The UTS Online Graduate Certificate in Health Services Management is comprised of four subjects (24 credit points [CP] in total).

CORE SUBJECTS

Complete all of the following subjects:

  • Foundations of Healthcare Systems 
  • Using Health Care Data for Decision Making 
  • Organisational Management in Health Care 
  • Improving Safety and Quality in Healthcare 

Note: Most UTS Online subjects are valued at 6 credit points each. For detailed subject descriptions and further information, please download a course guide. 

A smiling woman with long blonde hair wearing a navy blue shirt in a bright, modern office.

Flexible course options

The Graduate Certificate in Health Services Management is comprised of 4 subjects (24 credit points [CP] in total).

Students who complete the Graduate Certificate in Health Services Management may qualify to advance to the Master of Health Services Management, requiring only 8 additional subjects to complete the Master's degree.

Graduate Certificate
4 subjects | 8 months

Or continue studying

Master's
 + 8 subjects | 24 months

Graduate with a Master's degree

For more information, download your course guide or speak with a Student Enrolment Advisor.

Learning outcomes

Empower your professional growth and future success

Enhance your ability to think critically and engage in reflective practice to support both personal and professional growth. Build a comprehensive understanding of health services management, gaining the confidence to navigate and excel in the evolving health and social care landscape. Ensure your skills remain relevant, enabling career progression and preparing you for further specialised study, including a Master’s program.

Gain practical expertise to transform health and social care  

Acquire industry-relevant, evidence-based knowledge that equips you with practical skills to address real-world challenges in health and social care. Strengthen your ability to apply these skills immediately in professional settings, improving service delivery and tackling contemporary healthcare issues.

Enhance your communication and collaboration skills

Develop the ability to communicate effectively and collaborate within diverse healthcare settings. Strengthen teamwork and interdisciplinary communication skills to excel in complex health environments. Apply these capabilities to improve both individual and system-wide efficiency in health and social care service delivery.

Champion ethical and inclusive health practices

Practice socially responsible and ethical decision-making in health and social care. Deepen your understanding of Indigenous contexts in health services management and learn how to foster inclusive work environments that promote equity and diversity. Lead initiatives that drive positive change and improve outcomes for diverse communities, including Indigenous Australians.

Course information

Entry Requirements

Entry requirements

  • Completion of an Australian Bachelor degree or higher qualification (according to NOOSR or UK NARIC) in ASCED FoE 06 Health  

OR  

  • Completion of an Australian Bachelor degree or higher qualification (according to NOOSR or UK NARIC) and a minimum of at least one-year full time (1800+ hours) work experience in Health and Social Care sectors*; AND 
  • prior learning and demonstrated capability to undertake tertiary study*.

*Demonstrated via:

  • a CV; AND
  • a Statement of Service on an official letterhead from their workplace’s human resources (or equivalent) that verifies work experience (more than one-year full time) in a medium to large organisation following the completion of any internship requirement associated with previous academic or professional qualifications; AND  
  • Certificate of previous academic or professional qualifications.

Eligibility for admission does not guarantee offer of a place.

English Language Requirements
Recognition of Prior Learning
FEE-HELP

Want to check your eligibility?

Not only do we have the right tools and support teams to help you – we have people who care about your success.

Speak to a Student Enrolment Advisor
Image
A man smiles while working on a laptop, showcasing a positive and engaged expression.

Career outcomes

The UTS Online Graduate Certificate in Health Services Management provides foundational skills for professionals looking to step into leadership roles in healthcare. This course is designed to help you develop the expertise needed to improve healthcare systems and outcomes.

Upon completion, graduates can explore roles such as:

  • Health Services Coordinator
  • Quality and Compliance Officer
  • Clinical Operations Supervisor
  • Team Leader (Health Services)
Image
Health and services management career

$92,000 

Average salary

Graduates of the Graduate Certificate in Health Services Management can expect an average annual salary of $92,000, based on roles such as Health Services Coordinator, Quality and Compliance Officer, Clinical Operations Supervisor and Team Leader (Health Services).

(Talent.com)

2,200 + Job increase over the year

Employment for Health and Welfare Services Managers in Australia is projected to grow, with an increase of 2,200 jobs over the past year, bringing the total employment to 40,700.

(Jobs and Skills Australia)

16.7% 

Projected employment growth by 2033

The healthcare and social assistance sector is expected to experience significant growth, with its share of total employment projected to increase from 15.2% in 2023 to 16.7% in 2033, indicating robust opportunities for health services managers. 

(Jobs and Skills Australia)

Upcoming intakes

UTS Online courses have 6 intakes per year. The diagram below shows all upcoming intakes. Our next intake is highlighted below.

  • Jan
    2025
  • Mar
    2025
  • May
    2025
  • Jul
    2025
  • Aug
    2025
  • Oct
    2025

Meet our Course Director

Professor Emily Callander is an internationally recognised expert in health services research and health economics. Having led research in health service funding, value-based health care, implementation and translation and economic evaluation, she has helped guide health service redesign and improvement across Australia and informed State and Federal policy reform. Professor Callander has held continuous National Health and Medical Research Council funding. She is also a member of the Pharmaceutical Benefits Advisory Committee Economics Sub-Committee and is Vice President of the Board of Women’s Healthcare Australasia.

Professor Emily Callander
Head of Discipline, Health Services Management, School of Public Health 

Image
Portrait of Professor Emily Callander, Discipline Lead, Director of the Centre of Health Services Management

Download a course guide

Download a course guide to explore detailed subject descriptions, entry requirements, pathway options and fee information.

By submitting this form you agree to be contacted by UTS regarding furthering your education.Privacy Policy.

  1. Step 1
  2. Complete
What our students are saying
Image
A man in a suit and white shirt smiles confidently at the camera.

“Knowing that I've got the research behind me through the Master's course is going to give me a lot more confidence when I step into a room where decisions need to be made.”

Joel G, UTS Online Student

Image
An Asian woman with grey hair wearing a white shirt, smiling softly against a neutral background.

“Participating in the course has given me more opportunities at my workplace and has led to me being offered a new role. I absolutely love the flexibility of learning online. Being able to join evening classes; really adaptable to my lifestyle”

Kim M, UTS Online Student

Image
A woman wearing glasses and a purple shirt, smiling and looking directly at the camera.

“The flexibility to be able to do it any time, anywhere, just made completing the Masters so much easier.”

Bianca N, UTS Online Student

Image
A woman in a business suit smiles confidently, showcasing professionalism and approachability.

“I'm really impressed by how the course was structured and the way that I could connect with my peers. I also really enjoyed the opportunity to connect what I was learning, all of the theory to my professional world.”

Sonia D, UTS Online Student

Image
A woman with glasses wearing a pink shirt, smiling and looking directly at the camera.

“To be able to connect with these industry experts and also so many different students from so many different industries really allowed you to get stuck in and just explore what else is out there.”

Lauren S, UTS Online Student

Frequently asked questions

The Graduate Certificate in Health Services Management focuses on building foundational management skills for health and social care settings. You’ll learn essential leadership techniques such as effective communication, emotional intelligence, and ethical decision-making, equipping you to manage teams and drive change in dynamic healthcare environments.

The Graduate Certificate in Health Services Management opens up a variety of career opportunities in the health and social care sector. With this qualification, you’ll be prepared for roles such as:

  • Community Health Centre Administrator

  • Health Project Manager

  • Health Services Coordinator

  • Health Services Manager

  • Program Manager (Health and Social Care)

The skills you gain in leadership, planning, and evaluation are applicable across a broad range of healthcare settings. Learn more about the role of a health services manager on our blog.

Yes, the Graduate Certificate in Health Services Management at UTS Online equips graduates with versatile skills that extend beyond leadership positions. You’ll be well-suited for roles in:

  • Project coordination

  • Program management

  • Health services operations

Additionally, this qualification serves as a pathway to the Master of Health Services Management, where you can further specialise and align your studies with your career aspirations.

The demand for skilled health services managers is increasing rapidly, with the healthcare industry projected to grow by 15% by 2030. Completing the Graduate Certificate in Health Services Management positions you to meet this growing need and contribute to healthcare innovation and leadership, making it a valuable qualification for a dynamic and expanding field.

At UTS Online, your success is our priority, and that doesn't change when you study remotely. We're committed to providing you with a comprehensive range of student support services, guiding you from enrolment right through to graduation.

As a UTS student, you'll enjoy access to an array of support services, including:

  • Your own dedicated Student Success Advisor, available to answer any course-related questions you may have to keep you on track

  • UTS Career Hub for work experience and networking opportunities

  • Assignment writing and academic support from teachers & lecturers

  • Public speaking and peer learning support

  • Confidential medical and mental health services.

Connect with us to learn more about how we support your success while studying for a Graduate Certificate in Health Services Management at UTS Online.

Assignments in our subjects are authentic, relevant and often grounded in your personal clinical context. They vary according to the subject and include, but are not limited to clinical reports, posters, online quizzes and vivas (oral assessment), podcasts, recorded presentations, education tools, proposals, protocols and professional portfolios. You will not be required to complete exams or group assignments to graduate the Graduate Certificate in Health Services Management.

Online learning for the Graduate Certificate in Health Services Management is designed for healthcare professionals, offering:

  • A flexible platform tailored for part-time study

  • Resources to enhance management and leadership skills in healthcare

  • Support from experienced lecturers and peer networks

Here’s a video example showcasing key features of our online learning platform, including tools designed to enhance your study experience.

For practical tips on balancing your studies with work and life, click here to learn how to achieve your goals. Remember, our team is just an email or call away to support you every step of the way.

Related courses
Master of Health Services Management
Master of Health Services Management
Jan, Mar, May, Jul, Aug, Oct
2 years (minimum)
LEARN MORE
Image
A bearded man sitting on a chair, engaged in a conversation on his phone.

Explore your study options with UTS Online

Schedule a call with our team to discover how UTS Online can support you in reaching your goals.

Our Student Enrolment Advisors can assist with: 

  • Courses and pathway options 
  • Course fees and FEE-HELP 
  • Entry requirements and recognition of prior learning (RPL)
  • Preparing your application 

Ready to apply? Take the next step in your career by clicking the 'Apply now' button below.

Acknowledgement of Country

 

UTS acknowledges the Gadigal people of the Eora Nation, the Boorooberongal people of the Dharug Nation, the Bidiagal people and the Gamaygal people, upon whose ancestral lands our university stands. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands.