Why study the Master of Health Services Management with UTS Online?
Top 100 University Globally1
Top Performing Young University2
Australia's #1 Performing Young University1
5 stars for excellence across 8 categories3
1QS World University Rankings, 2025. 2THE Young University Rankings, 2024. 3QS Stars Rating 2021-2024
Navigate politics, policy and data in healthcare
Australia’s health and social care system is under immense pressure, with healthcare expenditure projected to rise from 19% of total government spending in 2021 to 26% by 20601. The number of Australians aged 65 and over is expected to nearly double by 2061, comprising 23% of the population2. This demographic shift, coupled with increasing demand for aged care, is driving an urgent need for skilled health services managers who can lead through these complexities and ensure that our health and social care systems remain effective, equitable and resilient.
The UTS Online Master of Health Services Management empowers health and social care professionals to become visionary leaders, driving transformative change and elevating the quality, safety and equity of health and social care systems.
Delivered 100% online and fully supported, this course equips you with a comprehensive understanding of the complexities within the Australian health and social care landscape. You’ll gain the essential skills to navigate the unique challenges of policy, data and organisational dynamics, ensuring you're prepared to lead effectively.
As the demand for skilled managers continues to rise, this course prepares you to lead teams, drive innovation and implement strategies that enhance the efficiency and responsiveness of health and social care services. With six majors to choose from — Quality and Safety, Digital Health and Analytics, Leadership, Business Administration, Decision Making for Health Leaders and the Flexible major — you’ll focus on planning, evaluating and improving health systems to meet the evolving needs of the sector.
1Australian Government, Productivity Commission. 2The Royal Australian College of General Practitioners. 3Australian Government, GEN Aged Care Data
Who is this course for?
The UTS Online Master of Health Services Management is designed for current and aspiring leaders in health and social care who are passionate about driving positive change and improving outcomes across diverse care settings.
This course is ideal for professionals from various backgrounds, including nursing, allied health, public health, or management, who are looking to advance their careers, build leadership capabilities, and gain the expertise to navigate complex health systems.
Graduates of this course may hold roles such as:
- Nurse Manager
- Allied Health Professional
- Health Program Coordinator
- Clinical Manager
- Public Health Official
- Policy and Planning Officer
- Health Services Administrator
- HR Coordinator
See entry requirements under course information for more eligibility information.
What you will study
The Master of Health Services Management comprises 12 online subjects (72 credit points (CP) in total).
The structure and subjects vary across each major, with a combination of core subjects and electives for each. Please see below for the specific course structure for each major.
Complete all of the following subjects:
- Foundations of Healthcare Systems
- Using Health Care Data for Decision Making
- Organisational Management in Health Care
- Improving Safety and Quality in Healthcare
- Leading Health and Social Care
- Managing for Value-Based Care
Note: Most UTS Online subjects are valued at 6 credit points each. For detailed subject descriptions and further information, please download a course guide.
Flexible course options
The Master of Health Services Management comprises 12 online subjects (72 credit points (CP) in total).
Students who complete the Graduate Certificate in Health Services Management may qualify to advance to the Master of Health Services Management, requiring only 8 additional subjects to complete the Master's degree.
Graduate Certificate
4 subjects | 8 months
Or continue studying
Master's
+ 8 subjects | 24 months
Graduate with a Master's degree
For more information, download your course guide or speak with a Student Enrolment Advisor.
Learning outcomes
Elevate your expertise in health services
Unleash your potential to lead transformative change in the health and social care sector. With a focus on critical thinking, inquiry and reflective practice, you’ll develop the advanced expertise needed to address real-world challenges in health and social care. Strengthen your ability to synthesise expert knowledge and drive impactful solutions, positioning yourself as a leader ready to elevate the standards of care and management in your field.
Lead the charge for equitable health and social care
Champion the values of equity and social responsibility in your leadership journey. Equip yourself with the ethical practices and cultural insights necessary to make a positive impact on diverse communities, including Indigenous Australians. By critically engaging with the intersection of health services management and social justice, you’ll be prepared to lead initiatives that promote access, inclusion and fairness, making a lasting difference in the lives of many.
Experience an industry aligned education
Be at the forefront of health services innovation with an education designed in collaboration with industry leaders. Gain deep insights into the complex dynamics of health systems, from policy to operational management and apply the latest strategies to improve health and social care delivery. Choose from specialised majors that align with your career aspirations, empowering you to stay ahead in a rapidly evolving industry and to drive meaningful change with confidence.
Flexible learning with dedicated support
Achieve your academic and professional goals with the flexibility to study anywhere, anytime, without compromising on quality. UTS Online offers a structured yet adaptable pathway, allowing you to balance your studies with your work and life commitments. With intakes every two months, you can start sooner and progress faster, all while benefiting from personalised support from dedicated Student Success Advisors who are committed to your success.
Course information
Entry requirements
- Completion of an Australian Bachelor degree or higher qualification (according to NOOSR or UK NARIC) in ASCED FoE 06 Health
OR
- Completion of an Australian Bachelor degree or higher qualification (according to NOOSR or UK NARIC) and a minimum of at least one-year full time (1800+ hours) work experience in Health and Social Care sectors#;
AND - prior learning and demonstrated capability to undertake tertiary study#.
#Demonstrated via:
- a CV; AND
- a Statement of Service on an official letterhead from their workplace’s human resources (or equivalent) that verifies work experience (more than one-year full time) in a medium to large organisation following the completion of any internship requirement associated with previous academic or professional qualifications; AND
- Certificate of previous academic or professional qualifications.
Note: Applicants who do not meet the entry requirements for the Master of Health Services Management may use the successful completion of the Graduate Certificate in Health Services Management as a pathway, provided they meet the specific entry requirements.
Eligibility for admission does not guarantee offer of a place.
Want to check your eligibility?
Not only do we have the right tools and support teams to help you – we have people who care about your success.
Career outcomes
The UTS Online Master of Health Services Management equips healthcare professionals with the skills to lead and innovate in diverse health and social care settings. Designed for those seeking to drive meaningful change, this course empowers you to enhance service quality, improve patient outcomes and navigate complex healthcare systems.
Upon completion, graduates can pursue a range of career opportunities, including:
- Health Services Manager
- Clinical Operations Manager
- Policy and Planning Officer
- Quality and Safety Manager
- Health Program Director
- Healthcare Consultant
$125,000 Average salary
Health Services Managers in Australia earn an average salary of approximately $125,000 per year, with entry-level positions starting at $113,511 and experienced professionals earning up to $152,780 annually.
(Talent.com)
2,200 +
Job increase over the year
Employment for Health and Welfare Services Managers in Australia is projected to grow, with an increase of 2,200 jobs over the past year, bringing the total employment to 40,700.
(Jobs and Skills Australia)
16.7%
Projected employment growth by 2033
The healthcare and social assistance sector is expected to experience significant growth, with its share of total employment projected to increase from 15.2% in 2023 to 16.7% in 2033, indicating robust opportunities for health services managers.
(Jobs and Skills Australia)
Upcoming intakes
UTS Online courses have 6 intakes per year. The diagram below shows all upcoming intakes. Our next intake is highlighted below.
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Jan
2025 -
Mar
2025 -
May
2025 -
Jul
2025 -
Aug
2025 -
Oct
2025
Meet our Course Director
Professor Emily Callander is an internationally recognised expert in health services research and health economics. Having led research in health service funding, value-based health care, implementation and translation and economic evaluation, she has helped guide health service redesign and improvement across Australia and informed State and Federal policy reform. Professor Callander has held continuous National Health and Medical Research Council funding. She is also a member of the Pharmaceutical Benefits Advisory Committee Economics Sub-Committee and is Vice President of the Board of Women’s Healthcare Australasia.
Professor Emily Callander
Head of Discipline, Health Services Management, School of Public Health
Download a course guide
Download a course guide to explore detailed subject descriptions, entry requirements, pathway options and fee information.
“Knowing that I've got the research behind me through the Master's course is going to give me a lot more confidence when I step into a room where decisions need to be made.”
Joel G, UTS Online Student
“Participating in the course has given me more opportunities at my workplace and has led to me being offered a new role. I absolutely love the flexibility of learning online. Being able to join evening classes; really adaptable to my lifestyle”
Kim M, UTS Online Student
“The flexibility to be able to do it any time, anywhere, just made completing the Masters so much easier.”
Bianca N, UTS Online Student
“I'm really impressed by how the course was structured and the way that I could connect with my peers. I also really enjoyed the opportunity to connect what I was learning, all of the theory to my professional world.”
Sonia D, UTS Online Student
“To be able to connect with these industry experts and also so many different students from so many different industries really allowed you to get stuck in and just explore what else is out there.”
Lauren S, UTS Online Student
Frequently asked questions
Yes, the Master of Health Services Management equips you with the skills to lead teams effectively within healthcare organisations. You’ll develop key leadership abilities, such as using emotional intelligence to manage and inspire teams in challenging environments.
The Master of Health Services Management at UTS Online equips you with the skills to lead change and innovate across healthcare teams and organisations. Graduates are well-suited for roles in hospitals, clinics, community health services, and other healthcare settings. Common career outcomes include:
-
Nurse Manager/Director
-
Clinical Services Manager
-
Health Consultant
-
Allied Health Manager
-
Practice Leader
-
Clinical Director
-
Primary Health Organisation Manager
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Health Specialist
Learn more about what a health services manager does on our blog.
The Master of Health Services Management offers the following specialisations:
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Quality and Safety: Focuses on driving innovation, managing change, and enhancing service quality across diverse care settings.
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Digital Health and Analytics: Prepares you to lead in digital health by mastering systems innovation, information management, and data analytics.
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Leadership: Equips you with strategic acumen to navigate complex policy landscapes and lead teams effectively.
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Business Administration: Provides knowledge in health economics, information management, strategic planning, and epidemiology for impactful administration.
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Decision Making for Health Leaders: Enhances your ability to evaluate and implement change management strategies and apply health economics to service delivery.
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Flexible Major: Allows you to tailor your study path by choosing from a broad selection of electives that align with your career goals.
The Flexible Major in the Master of Health Services Management enables you to customise your learning experience by selecting subjects from an approved list of electives. This option allows you to design a study path that best fits your professional aspirations and interests within the health services management field.
While the Master of Health Services Management is designed to provide flexibility, switching specialisations may depend on the subjects you've already completed and the availability of elective options. It's advisable to consult with an academic advisor to discuss your specific situation and ensure a smooth transition if you wish to change specialisations.
Each specialisation in the Master of Health Services Management is tailored to specific roles within the health and social care sectors. For example:
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Quality and Safety: Prepares you for roles such as Clinical Governance Manager or Quality Assurance Manager.
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Digital Health and Analytics: Suitable for positions like Digital Health Project Manager or Health Informatics Manager.
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Leadership: Ideal for roles including Director of Health Services or Healthcare Administrator.
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Business Administration: Fits positions such as Health Services Manager or Hospital Administrator.
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Decision Making for Health Leaders: Prepares you for roles like Policy Analyst or Program Coordinator in health settings.
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Flexible Major: Allows you to tailor your expertise to specific career goals, enhancing versatility in the job market.
The demand for skilled health services managers is growing rapidly, with the healthcare industry projected to expand by 15% by 2030. Graduates of the Master of Health Services Management are well-positioned to meet this demand and lead improvements in healthcare systems, making it a highly relevant and future-focused qualification.
At UTS Online, your success is our priority, and that doesn't change when you study remotely. We're committed to providing you with a comprehensive range of student support services, guiding you from enrolment right through to graduation.
As a UTS student, you'll enjoy access to an array of support services, including:
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Your own dedicated Student Success Advisor, available to answer any course-related questions you may have to keep you on track
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UTS Career Hub for work experience and networking opportunities
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Assignment writing and academic support from teachers & lecturers
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Public speaking and peer learning support
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Confidential medical and mental health services.
Connect with us to learn more about how we support your success while studying for a Master of Health Services Management at UTS Online.
Assignments in our subjects are authentic, relevant and often grounded in your personal clinical context. They vary according to the subject and include, but are not limited to clinical reports, posters, online quizzes and vivas (oral assessment), podcasts, recorded presentations, education tools, proposals, protocols and professional portfolios. You will not be required to complete exams or group assignments to graduate the Master of Health Services Management.
When studying the Master of Health Services Management, your online study experience includes:
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Flexible, user-friendly modules focused on healthcare leadership
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Practical resources like case studies and real-world projects
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Access to academic and technical support
Here’s a video example showcasing key features of our online learning platform, including tools designed to enhance your study experience.
For practical tips on balancing your studies with work and life, click here to learn how to achieve your goals. Remember, our team is just an email or call away to support you every step of the way.
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